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Version interactive — Terminale Bac Pro CCSR
Terminale Bac Pro CCSR · Getting the Job · Séance 1Sauvegarde locale disponible
Getting the Job · Séance 1

Reading a Job Offer - Working in Restaurant Service

Reading a Job Offer - Working in Restaurant Service

Terminale Bac Pro CCSR | Durée : environ 1h

Situation professionnelle: Lina finds a waiter/waitress in London for Theo. He must identify the requirements, working conditions and skills, then decide if his profile matches the job.

Compétences travaillées : CE / EE / CO / EOI / EOC

Grammar points / Points de grammaire : must / have to / may

Aspects transversaux : autonomy, professional mobility, teamwork, customer service

Aspects culturels : hospitality recruitment and working conditions in the United Kingdom

Objectives

  • identify the main information in an English hospitality job advertisement
  • understand job requirements, working conditions and key professional vocabulary
  • use must, have to and may to express obligation and possibility
  • compare the offer with a CCSR candidate profile and justify a decision

Activity 1 – Discover an authentic hospitality job offer - CE (10 min)

Story: Lina finds a real waiter/waitress vacancy in London and asks Theo to study it before applying.

EN: Observe the following document. Open the link and answer the questions.FR : Observe le document suivant. Ouvre le lien et réponds aux questions.

Title : ““Food & Beverage Team Member Waiter/Waitress - Part-Time””
Source : Accor Careers - Novotel London Waterloo
Ouvrir le document ↗
Date checked : 2026-08-23

Document discovery - Découverte du document

1. De quel type de document s’agit-il : une publicité, une carte de restaurant, une offre d’emploi ou autre chose ?

2. Quelle est la source du document ?

3. Quel est le titre exact du poste proposé ?

4. Dans quelle ville et dans quel établissement se trouve le poste ?

5. À qui cette offre d’emploi s’adresse-t-elle ?

6. Quel est le but principal de ce document ?

For fast finishers: Find one detail about the schedule or training.

Activity 2 – Understanding a hospitality job offer - CE / EE (10 min)

Story: After looking at the official , Lina sends Theo a short adaptation. It helps him focus on the essential information and check his understanding.

EN: Read the text. Answer the questions in French.FR : Lis le texte. Réponds aux questions en français.

A job offer for Theo

A London hotel is looking for a waiter or waitress. Employees have to provide friendly customer service. Applicants must communicate well in English and work well with colleagues. is useful, but is available.

Employees may work mornings, evenings and some weekends, depending on the schedule. New team members may receive extra during their first months in the job.

Have you completed at least two restaurant internships? Are you motivated, and polite? Would you like to gain professional in the United Kingdom? If your answer is ‘yes’, this opportunity could be for you. Apply now!

1. Observe le titre et la première phrase. Quels mots t’aident à comprendre le sujet ?

2. Quel rythme de travail est proposé ?

3. Repère trois exigences professionnelles demandées aux candidats.

4. Quelles sont les deux attitudes professionnelles importantes dans le service ?

5. Quels horaires particuliers peuvent être demandés ?

6. Quelle compétence linguistique est importante dans cette offre ?

7. Quelle expérience est présentée comme utile ?

8. Quelle condition pourrait être difficile pour certains candidats ?

Activity 3 – Would you apply? - EE / EOC (5 min)

Story: Now that Theo understands the main information in the , Lina asks him to look again at the visual, identify useful words and give his first personal reaction.

EN: Look at the image on page 1. Write three words you already know and use them to say one sentence about the job.FR : Observe l’image à la page 1. Écris trois mots que tu connais déjà et utilise-les pour dire une phrase sur le poste.

Activity 4 – Word check before applying - CE (6 min)

Story: Lina reviews useful hospitality job-search vocabulary with Theo.

EN: Match each English word with its French meaning.FR : Associe chaque mot anglais à son sens en français.

Clues / indices : formation, temps partiel, candidat(e), horaires flexibles, postuler, serveur / serveuse, temps plein, offre d’emploi
English word
French meaning
job offer
applicant
waiter / waitress
full-time
part-time
flexible hours
training
to apply

Activity 5 – Helping Theo - CO (5 min)

Story: Theo and Lina discuss a London hospitality opportunity. Theo is not sure whether his is enough, so listen carefully and identify the important information.

EN: Listen to the dialogue. Tick only the sentences you hear.FR : Écoute le dialogue. Coche uniquement les phrases que tu entends.

Audio - Activity 5

Activity 6 – Practice makes perfect! - EE (8 min)

Story: Before Theo makes a decision, Lina asks him to complete a short candidate summary using the key vocabulary from the lesson.

EN: Complete the sentences with the word bank. Some words are extra.FR : Complète les phrases avec la banque de mots. Certains mots sont en trop.

Words you can use: training, apply, menu, punctual, weekends, experience, bill, English, motivated

Activity 7 – Time to speak ! - EOI (10 min)

Story: Theo practises a short job interview with a recruiter.

EN: Practise the dialogue in pairs. Then change the job location, the schedule, one requirement, one condition and Theo’s final decision.FR : Jouez le dialogue en binômes. Ensuite, changez le lieu du poste, les horaires, une exigence, une condition et la décision finale de Theo.

Recruiter
Good afternoon, Theo. Thank you for coming. Why are you interested in the Waiter/Waitress ?
Theo
I would like to get international and improve my English.
Recruiter
Do you have in a restaurant?
Theo
Yes. I completed two work placements in restaurants.
Recruiter
Good. You have to provide friendly customer service and work well with colleagues. You must also communicate clearly in English.
Theo
That’s fine. I enjoy working with a team and speaking with customers.
Recruiter
You must be and polite. The schedule may include evenings and Saturdays.
Theo
I’m usually on time. Evenings are fine, and Saturdays are possible for me.
Recruiter
The hotel may offer professional . Are you still interested in the ?
Theo
Yes. I can be flexible, and I would like .

Now change the job location, the schedule, one requirement, one condition and Theo’s final decision.

Activity 8 – Let’s recap ! - EE / EOI (12 min)

Story: Theo now practises independently with different hospitality job situations.

EN: Choose ONE situation. Prepare keywords only, not a full dialogue. In pairs, perform the job interview and react to the recruiter’s condition.FR : Choisissez UNE situation. Préparez uniquement des mots-clés, pas un dialogue complet. En binômes, jouez l’entretien d’embauche et réagissez à la condition du recruteur.

Situation 1 – Evening shifts

Good English • customer service • 2 internships
Recruiter condition: some weekends.
Key words: experience • English • flexible

Situation 2 – Team service

Teamwork • punctual • part-time
Recruiter condition: evening shifts.
Key words: teamwork • punctual • evenings

Situation 3 – Guest contact

Customer service • training • polite
Recruiter condition: some weekend shifts.
Key words: customers • training • weekends

What I must do / Ce que je dois faire:

Vocabulary Recap

Les traductions sont visibles ici directement. Le hover/toucher n’est pas utilisé dans le récapitulatif.

job offer
offre d’emploi
applicant
candidat / candidate
to apply
postuler
position
poste
full-time
à temps plein
part-time
à temps partiel
flexible hours
horaires flexibles
required
requis / obligatoire
experience
expérience
training
formation
punctual
ponctuel / ponctuelle
teamwork
travail en équipe

My personal vocabulary / Mon vocabulaire personnel

Ajoute ton vocabulaire personnel.

English word
French meaning

Grammar Focus

1. Must

Règle : ‘Must’ exprime une obligation forte ou une exigence importante.

Utilisation : Comprendre et reformuler les exigences essentielles d’une offre d’emploi.

Structure / Form :

  • Subject + must + base verb
  • Après must, le verbe reste à la base verbale.

Exemples :

Applicants must speak English confidently.
Les candidats doivent parler anglais avec assurance.
Staff must be punctual and polite.
Le personnel doit être ponctuel et poli.
Team members must provide friendly customer service.
Les membres de l’équipe doivent assurer un service client accueillant.

2. Have to

Règle : ‘Have to’ exprime une obligation liée à une règle, un horaire ou une organisation extérieure. C’est une obligation moins stricte que must.

Structure / Form :

  • Structure : Subject + have / has to + base verb

Exemples :

Employees have to work some weekends.
Les employés doivent travailler certains week-ends.
A waiter has to work well with colleagues.
Un serveur doit bien travailler avec ses collègues.
Theo has to check the working hours before applying.
Theo doit vérifier les horaires avant de postuler.

3. May

Règle : ‘May’ exprime une possibilité ou, dans un registre formel, une permission.

Utilisation : Repérer ce qui est possible mais pas certain dans une offre d’emploi.

Structure / Form :

  • Subject + may + base verb
  • May ne change pas avec le sujet et est suivi de la base verbale.

Exemples :

Employees may work morning or evening shifts.
Les employés peuvent travailler le matin ou le soir.
New staff may receive additional training.
Les nouveaux employés peuvent recevoir une formation supplémentaire.
Team members may work some weekends.
Les membres de l’équipe peuvent travailler certains week-ends.

Script – Audio - Reading a Job Offer - Working in Restaurant Service

Lina
Look, here’s a job ad: “Waiter in London – full time, , good English .”
Theo
Sounds interesting. Do you think it’s a good opportunity?
Lina
Yes, it’s international . But it says “good English.” Are you confident?
Theo
I think so. I worked in two restaurants during my internships.
Lina
That’s a plus. They also want someone and polite.
Theo
Well, I’m usually on time, and I’m very motivated.
Lina
Do you have any certificates or diplomas to show?
Theo
I’ll have my Bac Pro soon, and I can mention my internships.
Lina
Perfect. Do you know if they provide ?
Theo
The ad says “ included for new staff.” That’s great.
Lina
Then you should apply. It could open doors abroad.
Theo
Yes, I’ll prepare my CV tonight and send it.
Lina
Good plan. Don’t wait too long; these offers go quickly.